To note, our site may include links to other web sites whose privacy practices may differ from those of Muertos Coffee Co. Because the use of your information is governed by their privacy policies, we encourage you to read each policy carefully. We are not responsible for the policies or practices of any third party website or service.
Muertos Coffee Co has received TRUSTE’s Privacy Seal signifying that this Privacy Statement and our practices have been reviewed for compliance with the TRUSTe program. In order to view our relationship with TRUSTe please visit the validation page visible by clicking on the TRUSTe Seal. The TRUSTe program covers only information that is collected through this website, https://muertoscoffeeco.com.
If you have questions or concerns regarding this Statement, please visit our support page or contact support.
Information We Collect: Information You Provide to Us. “Personal Information” means information that alone or in combination with other information may be used to readily identify, contact, or locate you. The Personal Information we collect will be different depending on your activities on the Muertos Coffee Co Service. For example, to register as a seller on our service, we will collect your name and email address. If you register using a sign-in service or a social media platform such as Facebook, we will collect the information needed to authenticate your account and any other information the platform provides in that process. If you launch a successful campaign, we may collect additional Personal Information as needed to send you and the applicable tax authorities an income tax reporting statement. If you make a purchase through the Muertos Coffee Co Service, we will collect your name, email address, shipping address and payment information such as credit card number and billing address but all of that information is hosted safely on Stripes safe and encrypted servers. None of your credit card information is held on our internal servers.
We may also collect Personal Information you provide about other people, such as their name and physical address (for example, when we ship a gift at your request). This Personal Information is used for the sole purpose of completing your request.
Blog: The Muertos Coffee Co Service may offer publicly accessible blogs or community forums. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them. To request removal of your personal information from our blog or community forum, contact us at email@example.com. In some cases, we may not be able to remove your Personal Information, in which case we will let you know if we are unable to do so and why.
Single Sign-On: You can log into the Muertos Coffee Co Service using sign-in services such as Facebook Connect or an Open ID provider. These services will authenticate your identity and provide you the option to share certain Personal Information with us such as your name and email address to pre-populate our sign up form. Services like Facebook Connect give you the option to post information about your activities on the Muertos Coffee Co Service to your profile page to share with others within your network.
How We Use Your Information: In general, we use Personal Information to provide the Muertos Coffee Co Service to you, including, to establish and administer your account, to fulfill your order and send you an order confirmation, to pay you any royalties earned and to respond to customer service requests.
If you wish to subscribe to our newsletter(s), we will use your name and email address to send the newsletter to you. You may choose to stop receiving our newsletter or marketing emails by following the unsubscribe instructions included in these emails, accessing the email preferences in your account settings page or you can contact us at firstname.lastname@example.org. You may not opt-out of the transactional emails Muertos Coffee Co sends in connection with your use of the Muertos Coffee Co Service (e.g. email notification of individual account activity, such as shipment of an order, or broader account notifications such as changes to Muertos Coffee Co’s policies).
We partner with a third party to either display advertising on our website or to manage our advertising on other sites. Our third party partner may use technologies such as cookies to gather information about your activities on this website and other sites in order to provide you advertising based upon your browsing activities and interests. If you wish to not have this information used for the purpose of serving you interest-based ads, you may opt-out.
We use Performance Information to analyze and better understand the characteristics of successful offerings and campaigns and to improve the performance of our sellers and the overall Muertos Coffee Co Service.
Muertos Coffee Co does not collect Personal Information about your online activities over time, across different web sites. Accordingly, Muertos Coffee Co does not currently respond to “do not track” browser requests.
Information Sharing: We will share information we collect, including your Personal Information, as needed to provide the Muertos Coffee Co Service to you. We will also share your Personal Information with your permission. Otherwise, we do not rent, sell or share your Personal Information with third parties and specifically will not share your Personal Information for their direct marketing purposes without your consent.
Sellers: We may share aggregate, anonymized Site Information, Performance Information or other information with our sellers to help them improve their performance through the Muertos Coffee Co Services. We will not share Personal Information with our sellers without your express consent.
Strategic Partners: We may share aggregate, anonymized data with certain marketing and content licensing partners. Where a partner or agency compensates sellers directly, we will also share performance data with the partner to enable those payments.
Vendors and Service Providers: To provide you with the Muertos Coffee Co Service, we share information, including Personal Information, with third party vendors and service providers. For example, we provide Personal Information to companies that help us with our business activities, such as marketing, payment processing and fulfillment. We will use reasonable efforts to ensure those companies use your Personal Information only as necessary.
As Required by Law and Similar Disclosures: We may access, preserve, and disclose your Personal Information and content if we believe doing so is required or appropriate to comply with law enforcement requests, such as a court order or subpoena, bankruptcy proceedings, or similar legal process or when we believe in good faith that disclosure is necessary to protect our rights or the rights of others. Specifically, we may disclose your information to a complainant who alleges that your activities have violated their rights or policies (e.g. where your campaign or advertisement is the subject of an investigation). We may also disclose your information where you have alleged violation of your rights by another party.
Merger, Sale or Other Asset Transfers: If Muertos Coffee Co is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our website, of any change in ownership, uses of your personal information, and choices you may have regarding your personal information. We may also disclose your personal information to any other third party with your prior consent.
Manage Your Information: If you would like to update or modify any Personal Information you have provided to us, you can do so in the account settings tab of your dashboard or by contacting us. For your protection, we will require some proof of your identity to obtain any Personal Information hosted on our site. Additionally, you may deactivate your account by contacting us. At your request, we will remove your Personal Information, provided we have no outstanding business or other obligation requiring such information. We will respond to your request within a reasonable timeframe.
Children’s Privacy: We do not knowingly collect, maintain, or use Personal Information from children under 13 years of age without parental consent, and no part of the Muertos Coffee Co Service is directed to children under the age of 13. If you learn that your child has provided us with Personal Information without your consent, you may alert us at email@example.com
Data Retention: We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Security: The security of your Personal Information is important to us and we take reasonable steps to ensure that it is treated accordingly. However, we cannot ensure the security of any information provided to us. We do not accept liability for unintentional disclosure.
You agree that we may communicate with you electronically regarding security, privacy, and administrative issues relating to your use of the Muertos Coffee Co Service. If we learn of a security system breach, we may attempt to notify you electronically by posting a notice on the Muertos Coffee Co Service or by sending an email to you. You may have a legal right to receive this notice in writing. To receive free written notice of a security breach (ie, to withdraw your consent from receiving electronic notice), please notify us at firstname.lastname@example.org. When you enter sensitive information (such as a credit card number) on our order forms, we encrypt the transmission of that information using secure socket layer technology (SSL).
We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once it is received. If you have any questions about the security of your personal information, you can contact us at email@example.com.
Updated on May 23, 2019